FAQS
1. Where do you ship?
We currently ship to Canada and the USA. More countries coming soon — stay tuned!
2. How long does shipping take?
Processing time: 1–3 business days
Shipping time: 5–9 business days (depending on your location)
You’ll receive a tracking number by email as soon as your order is on the way 📦
3. Where is the product shipped from?
Orders are shipped directly from our international warehouse to keep costs low and quality high.
4. Can I track my order?
Yes! As soon as your order ships, we’ll email you a tracking link so you can follow its journey in real time.
5. Can I change my shipping address?
Once your order is placed, it goes directly to our shipping department for processing (1–3 business days).
If you need to change your shipping address, please contact us immediately at
Osharihelp@gmail.com.
If your order hasn’t shipped yet, we’ll do our best to make the change for you!
6. What’s your return & refund policy?
If your item arrives damaged, defective, or you’re unhappy for any reason, just email us within 7 days of receiving it.
We’ll guide you through the return process or offer a refund depending on the situation.
See our full Refund Policy for more details.
7. How do I contact support?
Send us an email at Osharihelp@gmail.com — we usually respond within 24–48 hours on business days.
8. What makes the fan special?
- Ultra-lightweight (just 160g!)
- Whisper-quiet operation (< 36 dB)
- USB rechargeable 🔋
- Comes with a built-in strap for your wrist or bag
- Perfect for festivals, commutes, or summer outings!
9. What colors are available?
- 🖤 Black
- 🤍 White
- 💎 Clear
- 💜 Transparent Purple
- 💚 Translucent Green
- 💙 Translucent Blue
10. What is the size of the Oshari Fan?
Length: 5.16 in (13.1 cm)
Width: 1.96 in (5 cm)
Thickness: 2.44 in (6.2 cm)